- Brand
- Rinnai direct-vent heating
- Efficiency
- Not verified — obtain the exact model specification
- Heating control
- Modulating room/zone heating; verify exact specifications
- Purchase check
- Full model + written scope
Rinnai direct-vent heating EX38DTN direct-vent wall heater
EX38DTN is a Canadian-listed ductless natural-gas wall heater. It is included for category clarity, not ranked as a central ducted furnace.
Size, efficiency & equipment
| Brand | Rinnai direct-vent heating |
|---|---|
| Model family | EX38DTN direct-vent wall heater |
| Fuel / equipment class | Natural gas |
| Efficiency | Not verified — obtain the exact model specification |
| Burner stages / control | Modulating room/zone heating; verify exact specifications |
| Blower | Not verified — obtain the exact model specification |
| Input capacity, BTU/h | Not verified — obtain the exact model specification |
| Rated output, BTU/h | Not verified — obtain the exact model specification |
| Cabinet dimensions | Not verified — obtain the exact model specification |
| Canadian availability | Canadian direct-vent wall-heater catalogue confirmed; separate from central ducted furnace category. |
Family maxima and ranges are not the specification of every size. Obtain the complete model suffix, current output rating and dimensional drawing. Cabinet dimensions do not include all service clearances.
Manufacturer pictures & technical drawings

Manufacturer picture and original source ↗ · Manufacturer-hosted; availability may change.
Exact cabinet drawing was not verified for this profile. Use the manufacturer sources below and request the selected model’s current dimensional sheet before ordering.
Define the room-level job
The EX38DTN is described by Rinnai as a direct-vent wall heater for a specific area or supplemental duty. A customer comparing it with a central furnace should first write down the actual job: one cold room, an addition, a separate zone or a larger redesign. The model is not automatically a whole-house replacement merely because the product family uses the word furnace.
Ask a qualified designer to identify the intended space’s heating requirement and any interaction with the existing system. It is possible for a product to be appropriate in one carefully defined location and irrelevant to the broader furnace replacement being quoted.
Installation location determines much of the work
The cost discussion needs a proposed location and inspected vent route. Gas supply, electrical requirements and the outside termination cannot be estimated from a photograph of the appliance alone. Ask for a clear written scope and any property approvals needed before committing to the equipment.
Do not import specifications from a propane EX38 variant or an older C-series unit. The exact suffix and current Canadian documentation should govern. Where a field remains unverified here, the contractor’s model-specific submittal is the next piece of evidence to request.
Make the comparison answer the same question
Compare this wall-heater proposal with other ways of addressing the same space, including correction of an existing heating problem where appropriate. A lower headline equipment price does not establish that it is the least costly or best overall solution. Ask for the service arrangements and written labour warranty, and keep the final installation and commissioning records. Its reliability should be judged with model-specific evidence rather than borrowed claims about unrelated Rinnai appliances.
Cost, reliability & alternatives
No verified, scope-complete Canadian installed price is assigned to this brand. Compare the exact equipment, labour, site alterations, commissioning, tax and warranty terms. A large unexplained gap between comparable written proposals warrants clarification and an independent second opinion.
Not numerically ranked: no comparable Canadian model-level failure-rate dataset was verified in this research.
Read the Rinnai direct-vent heating brand assessment · Installed-price context · Compare this model
Sources & verification
Research snapshot: 11 October 2026. Confirm the current complete model, Canadian supply and warranty before purchase.